Access

The Citizens provides a variety of services to facilitate access to theatre, including audio description, BSL interpreted performances, captioning and our Deaf Theatre Club.

Our staff are trained to make your visit easy and enjoyable. If you would like more information on any of the services detailed below please contact our Box Office on 0141 429 0022, Text Relay 18001 0141 429 0022 or email access.

ACCESSIBLE PERFORMANCES

Our access performances are suitable for all. They will be clearly labelled when booking your tickets.

Audio Described
Visually impaired audience members will receive audio descriptions directly to a headset. No changes are made to the performance itself.

BSL Interpreted

British Signed Language (BSL) signers will be present for deaf or hard-of-hearing patrons. They will be on stage and interpret the performers. No changes are made to the performance itself.

We run regular Deaf Theatre club nights and we would love you to join us at these special events for deaf or hard of hearing patrons on the same evening as our British Sign Language signed performances.

Deaf Theatre Club nights also include discounted tickets, BSL trained staff on arrival for ticket pick up and bar orders plus a BSL signed introduction to the show

Captioned

Caption display units display written captions throughout the performance for deaf or hard-of-hearing patrons. No changes are made to the performance itself.

Relaxed

Aimed at audience members who would benefit from a more relaxed theatre environment, including people with an autistic spectrum condition or additional sensory or communication needs.

We aim to make the performance as inclusive as possible, and adjustments will be made to the show and space including:

  • A relaxed and welcoming atmosphere
  • Adjustments to sound and lighting
  • The freedom to move around inside the auditorium
  • A quiet room you can visit at any point before, during or after the performance
  • Trained staff to help

We will create a visual story to help you prepare for your visit ahead of time.