Privacy Policy

The Citizens Theatre Ltd. is committed to protecting your privacy.  We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). You can browse our website without disclosing any personal information, however if you choose to provide personal information via our online booking service, e-newsletter sign-up or in any other form, we will only process your personal data in accordance with the relevant legislation.

1. Security

All information is received by us and retrieved using secure technology. In order to provide a safe and secure environment for your personal information we use up to date technology with a view to protecting that information against loss, misuse or unauthorised alteration. We only allow authorised personnel access to personal information you provide.

2. Data Protection

We are committed to responsible data management and subscribe to the principles of the data protection legislation in the United Kingdom. Our full privacy policy can be viewed here or from the link at the bottom of each page on the site.

3. Mailings

If you sign up for mailings via email, post or SMS, we will use your personal information and preferences to keep you informed about events, news and offers that we think will be of interest to you.

4. Cookie Policy


We use a mixture of essential and non-essential cookies as part of the booking process in order to ensure you have the best possible experience.

Essential cookies
In order to keep track of your order it is essential that we store a “session cookie” on your computer. This cookie will last for 24 hours.

Non-essential cookies
We use a few non-essential cookies to customise your booking experience and help make it easier and more enjoyable for you. These extra cookies are used to store thinks like your login details so you will be automatically logged in each time you visit our site.

Before storing any of these cookies for the first time, we will alert you and ask your permission before proceeding. If you do not wish to store these cookies you will not be able to use that particular feature, but the rest of the site will continue to work correctly.

We may also install cookies to monitor the success of online marketing activity for this website.


Read our Terms and Conditions here.