Welcome Team Duty Manager
Overview
Responsible to: Front of House Manager; Bar & Events Manager
Pay: £14.50 per hour
Employment type: Casual / Part-Time (zero hours contract)
Purpose of the role
The Citizens Theatre is a proud Glaswegian institution – bold, inclusive and rooted in our community. Following the transformation of our Gorbals home, we’re welcoming a new generation of artists, audiences and visitors through our doors. As part of our Welcome Team, you’ll play a vital role in creating a warm, accessible and safe experience for everyone who comes to the Citz. Whether that’s for an event or a theatre performance, a community activity, or simply stopping by for a coffee.
This is a varied, customer-facing role covering ushering, bar service and event support across our beautiful, redeveloped building. Shifts will be available mostly in the evenings and weekends, with occasional day shifts to support matinee performances, events, and community activities.
Applying for the role
Job description
This description includes the detailed responsibilities, person specification and terms and conditions of the role.
Recruitment pack
This pack provides information about the Citz, and what you can gain from working with us.
View our online recruitment pack
Download a pdf of our recruitment pack
How to Apply
To apply, please send us a copy of your CV, and a cover letter of no more than one page A4 and complete the online Equal Opportunities Monitoring Form.
Please send your CV and cover letter by email to: recruitment@citz.co.uk.
- Deadline for applications: Monday 28 July 2025, 10am
- Interviews: Thursday 31 July & Friday 01 August 2025
Interviews may be subject to change.
More information can be found in the full job description.
For an informal chat about the role prior to applying, or if you have any questions, get in touch with recruitment@citz.co.uk. If you need an alternative way to make your application, you can email recruitment@citz.co.uk to discuss a suitable format.
To read more on how your data is used, view our job application privacy notice.