Welcome Team Ticket Assistant
Overview
Responsible to: Box Office Manager
Pay: £13.50 per hour
Contract: Casual / Part-Time (zero hours contract)
Purpose of the role
This is a customer-facing role, primarily based at the Tickets and Information desk, for evening and matinee performances. You’ll be one of the first points of contact for our audiences, handling on-the-day ticket sales, resolving customer queries and ensuring a smooth, welcoming experience for all visitors. There may be additional daytime shifts available to support phone and online sales during busy periods.
Applying for the role
Job description
This description includes the detailed responsibilities, person specification and terms and conditions of the role.
Recruitment pack
This pack provides information about the Citz, and what you can gain from working with us.
View our online recruitment pack
Download a pdf of our recruitment pack
How to Apply
To apply, please send us a copy of your CV, and a cover letter of no more than one A4 page and complete the online Equal Opportunities Monitoring Form.
Please send your CV and cover letter by email to: recruitment@citz.co.uk.
- Deadline for applications: Monday 28 July, 10am
- Interviews: Thursday 31 July and Friday 1 August 2025
Interviews may be subject to change. We anticipate in person interviews if possible. Otherwise we would use zoom.
More information can be found in the full job description.
For an informal chat about the role prior to applying, get in touch with recruitment@citz.co.uk. If you need an alternative way to make your application, you can email recruitment@citz.co.uk to discuss a suitable format.
To read more on how your data is used, view our job application privacy notice.